????? ???? ?????? ????????? ??????? ?? ???????? ????????? ?? ?????? ??????? ???????? ?? ?? ????????? ????????? ???? ???????: ??? ????? 360 ???? ?? ?????? Real-time Interaction ??? ?????? ???????? ?? ???? ????? ????????? ?????? ???? ????????? ???????????? ?? ???????????? CRM ? ERP ?????? ???? ??